Distance Selling Contract

GRAY LİNE TR TURİZM İNŞAAT ARAÇ KİRALAMA PAZ. SAN.TİC.LTD.ŞTİ.

Our website address is: https://www.bigline.com.tr.

SITE TERMS OF USE (Distance Selling Contract)


Please read these ‘terms of use’ carefully before using our site.

Our customers who use this shopping site and shop are deemed to have accepted the following terms:

The web pages on our site and all pages linked to it (“Site“) are owned and operated by ”https://www.bigline.com.tr.” ( Gray line tr turizm inşaat araç kiralama paz.san.tic.ltd.şti. ) .(Company) at Kocatepe Mah, Şht. Muhtar Bey Cd. Şen yuva Apartmanı NO:7/B, 34000, 34437 Beyoğlu/İstanbul. By using and continuing to use the service on the site, you (the “User”) are subject to the following conditions while using all the services offered on the site; You are deemed to have accepted that you have the right, authority and legal capacity to sign a contract according to the laws you are bound to, that you are over the age of 18, that you have read and understood this contract and that you are bound by the terms written in the contract.

This contract imposes rights and obligations on the contracted site to the parties and the parties declare that they will fulfill the rights and obligations mentioned in full, correct, timely, within the conditions demanded in this contract when they accept this contract.

1. RESPONSIBILITIES

a) The company always reserves the right to make changes on prices and offered products and services.

b) The company accepts and undertakes that the member will benefit from the services subject to the contract, other than technical failures.

c) The user agrees in advance that he will not reverse engineer the use of the site or take any other action to find or obtain the source code, otherwise he will be liable for damages incurred by third parties, and that legal and criminal action will be taken.

d) The user, in his activities within the site, in any part of the site or in his communications, is against the general morality and the law, which violates the rights of third parties, is misleading, aggressive, obscene, pornographic, damaging the personal rights, violating the copyright, promoting illegal activities It accepts that it will not produce or share content. Otherwise, he is entirely responsible for the damage that may occur, and in this case, the ‘Site’ authorities reserve the right to suspend, terminate such accounts, and to initiate legal proceedings. For this reason, it reserves the right to share information requests from judicial authorities regarding the activity or user accounts.

e) The members of the site are responsible for their relations with each other or with third parties.

2) Intellectual Property Rights

2.1. ) All proprietary or unregistered intellectual property rights such as title, business name, trademark, patent, logo, design, information and method on this Site belong to the site operator and owner firm or the person concerned and are under the protection of national and international law. Visiting this Site or using the services on this Site does not give any rights to the intellectual property rights in question.

2.2.) The information on the site cannot be reproduced, published, copied, presented and / or transferred in any way. The whole or part of the site cannot be used on another website without permission.

3.) Confidential Information

3.1.) The company will not disclose the personal information transmitted by the users through the site to third parties. This personal information; It contains all kinds of other information to identify the User such as person’s name-surname, address, telephone number, mobile phone, e-mail address, and will be briefly referred to as “Confidential Information”.

3.2.) User can only use promotion, advertisement, campaign, promotion, announcement etc. It accepts and declares that the company that owns the Site consents to share its communication, portfolio status and demographic information with its subsidiaries or affiliated group companies, limited to its use within the scope of marketing activities. This personal information can be used to determine the customer profile within the company, to offer promotions and campaigns suitable for the customer profile, and to conduct statistical studies.

3.3.) Confidential Information may only be disclosed to the public authorities in cases where such information is requested by the official authorities and when disclosure to the authorities is required in accordance with the provisions of the mandatory legislation in force.

4.) Guarantee

THIS CONTRACT ARTICLE SHALL BE VALID TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. THE SERVICES PROVIDED BY THE COMPANY ARE PROVIDED “AS IS” AND “AS IS” AND ALSO ALL IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES AND IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. THERE ARE NO WARRANTIES OF ANY KIND, STATUTORY OR OTHERWISE.

5.) Registration and Security

The user must provide correct, complete and up-to-date registration information. Otherwise, this Agreement will be deemed to have been violated and the account may be closed without informing the User.

E-SALES TERMS

1. TERMS OF SALE

The services provided by Gray line tr turizm inşaat araç kiralama paz.san.tic.ltd.şti. are the provision of passenger vehicles, contracted passenger-carrying Bosphorus boats and other pedestrian guided city tours and sightseeing tours.

1. E-TICKETS
When you purchase your tickets online, you will be sent a confirmation message by text or e-mail.

1.2 E-TICKET USE
Keep a picture of your tickets with you or on your phone when you join the tour.
If you have an E-ticket, you will need to bring your printed E-ticket with the credit card you used to make the purchase as proof of identity or show the SMS link with the E-ticket displayed on your phone. You must present your e-ticket to a staff member in (Company) uniform at your preferred boarding point. The staff will replace the E-ticket with a valid ticket to travel.
(Company) reserves the right to reject any E-ticket offered without the credit card used for the purchase.

1.3 TRAVEL TICKETS

General contract terms apply

1.4 TICKET VALIDITY

The ticket entitles you to use the purchased services during operational hours on the date (and/or) time stated on the ticket, commencing from the time you first board the service (or, in the case of a Night Tour, the Night Service only). When the ticket expires, you must either leave the service at the next available opportunity or purchase another ticket. Tickets do not guarantee travel on a specific service or at a specific time. If you purchase a ticket that includes multiple days, you must travel on consecutive days. We’ll always do what we can to accommodate any requests to change your chosen tour date and time where applicable. Changes to bookings are at the discretion of company. All requests must be made in writing no later than 72 hours prior to departure with a member of the live chat team (accessible via the chat icon on the lower right of the screen on www.bigline.com.tr or via the free grayline). Tickets purchased directly from gray line are valid for six (6) months from the date of purchase. If you wish to amend your booked tour date (and/or time) please note that there may be occasions where you will be asked to pay a supplement (for example, if multiple changes have already been made to your booking, or if the date/time you wish to change to is more expensive). Refunds are not applicable where ticket prices have decreased due to promotions, or where the date/time selected is cheaper.

1.5 LOST TICKETS
You must keep your ticket safe. If you are found to be traveling without a valid ticket, you will be charged the full ticket price for the replacement ticket.

1.6 CHILDREN
Child tickets are available for children aged 5-15. Children must be accompanied by an adult at all times. Children under the age of 3 can travel for free when accompanied by a special adult (1 adult: 1 child), unless the child is sitting on a seat other than a paying passenger.

1.7 DEPARTURE POINTS AND HOURS
(Company) strives to provide as accurate departure points and times as possible for the service. However, (Company) reserves the right to change such departure points and times without prior notice when circumstances require. The guest must be ready at the address to be picked up between the hours we specified, otherwise they cannot claim a right

1.8 TOUR ROUTE
walks, parades weather opposition natural disasters reserves the right to deviate from the course of a service if we are reasonably cautious in light of circumstances beyond our control.
Seating cannot be guaranteed on both decks during peak times.
Company reserves the right to deny access to travel on a particular departure as circumstances are considered to jeopardize tour security.

1.9 PRICING AND PROMOTIONAL OFFERS
Prices for the services can be found on the relevant pricing page of the Platforms. All prices include applicable local taxes. (Company) may occasionally offer discounts or promotional offers with or without a discount or promotional code. Coded discounts are generally only valid for one transaction and will be deactivated once the code has been redeemed and will no longer be valid, (Company) does not assume any responsibility or liability for any discounts or promotional offers posted on external websites and at any time without notice. reserves the right to withdraw the discount and promotional offer.

1.10 REFUND
If (Company) is unable to provide a Service during the validity period of your ticket due to the conditions under its control, you will be entitled to refund all or part of your ticket fee. Any application
for a refund must have a justified reason for written Customer Returns

You must keep your ticket safe as exchanges will not be issued.
It can be used within 1 year from the date of purchase.

As should be made to info@bigline.com.tr address. Please scan your ticket and attach it to your email. However, (Company) will not violate these terms and conditions and will not be liable for any delay or failure in the performance of any of the Services if such delay or failure was caused by events, circumstances or causes beyond reason.

1.11 ACCIDENT OR LOSS
Please all personal pay attention to the items. (Company) will not be liable for any loss, damage, delay, inconvenience, direct or indirect loss, but unless (Company) is neglected, in this case its liability is limited (excluding death or personal injury) the maximum refund of the ticket price.

1.12 ALCOHOL
Alcohol consumption is always prohibited on the Services.

1.13 TICKET REPRESENTATIVES

When a ticket is purchased from (Company) ticket agencies, any query regarding the ticket purchase or refund request should be forwarded to the ticket agent that sold the ticket.

1.14 IMAGES
You hereby acknowledge that you may take photos on any of the (Company) Services and consent to such photos containing the images you use for the purposes of the 1998 Data Protection Act and other relevant legislation, laws or regulations. In (Company) marketing and promotional materials, including platforms. (Company) will try not to use prominent photographs of a single person without the consent of that person. All images on the platforms are for illustrative purposes only.
(Company) may request any person to dismiss a Service at its discretion if it finds its behavior offensive or disturbing to other passengers, or if it is acting in a way that poses a risk to its own safety or security. Other passengers and (Company) will not have any further responsibility in this regard.

1.15 FEEDBACK
If you have any feedback on the Services or Platforms, please email: info@bigline.com.tr

2. TERMS OF USE

2.1 CHANGES TO PLATFORMS
(Company) reserves the right, at its sole discretion, to change, modify, add or remove these terms and conditions at any time and to restrict access to any area of ​​the Platforms at any time without notice or liability. (Company) recommends that you check these terms and conditions periodically for changes. If you use the Platforms after the changes are posted in this section, you agree to the amended terms and conditions.

2.2 RESPONSIBILITY
By using any of the Platforms, you agree that you are responsible for the use of the Platforms and that (Company) will not be liable under any circumstances, including (but not limited to) negligence, to the extent permitted by applicable law. Direct, indirect, incidental, special, consequential or criminal damages, losses, costs or expenses, or any Platforms resulting from the use or inability to use any of the Platforms or any material in connection with any of them (including but not limited to any virus or Other errors or defects or malfunctions in computer transmissions or network communications (including but not limited to), even if (Company) has been informed of the possibility of such damage.
Any software that can be downloaded from any of the platforms is downloaded at your own risk.
Nothing in these terms and conditions affects your statutory rights. Nothing in these terms and conditions excludes (Company) liability for:
• Death or personal injury caused by the negligence of (Company);
• fraud or fraudulent misrepresentation; or
• for any other loss or damage that cannot be excluded or limited under applicable law

2.3 PLATFORM AVAILABILITY
To the extent permitted by applicable law, (Company) does not guarantee that any of the Platforms will be available at any time or that your access to any of the Platforms will be uninterrupted, timely, error-free or free from viruses or other harmful components. If any of the platforms are unavailable, please report this to www.bigline.com.tr by e-mail info@bigline.com.tr will try to fix the error as soon as possible (Company). You are responsible for providing and maintaining all equipment, services and other materials you need to access this website and ensure that adequate anti-virus protection is installed on the equipment used to access this website.

2.4 INTELLECTUAL PROPERTY
Unless otherwise stated, all intellectual property on the Platforms and all rights to any information appearing on any of the Platforms (including screenshots, content, text, graphics and look and feel of any Platform belong to (Company) or its licensors. Brands, company names or logos are the property of their respective owners. Any use of these brands, names and logos by you may constitute a violation of their owners’ rights. (Company) does not guarantee that the Platforms do not infringe the intellectual property rights of third parties.
Except as provided in these terms and conditions, you are strictly prohibited from using any intellectual property that is displayed or related to the Platforms, and (Company) will aggressively enforce its intellectual property rights to the fullest extent of the law. Nothing in relation to the Platforms should be construed as granting any license or right to or in any trademark, service mark or trade offer of (Company) off or any other intellectual property owned by any member of the (Company) group.
For your personal use, you may print a copy of any page (s) from the Platforms and download their excerpts and attract the attention of others to the content posted on the Platforms.
You must not alter paper or digital copies of any material that you print or download in any way, and you must not use any images, photographs, video or audio sequences or any graphics separate from the accompanying text.
As the authors of the content on the platforms, (Company)status (and the status of contributors) must always be acknowledged.
You must not use any part of the content on the Platforms for commercial purposes without obtaining a license to do so from (Company)or its licensors.
If you print, copy or download any part of the Platforms that violate these terms of use, your right to use them will cease immediately, and you must return or destroy copies of the materials you have made, subject to your choice of (Company).

2.5 THIRD PARTY SITES
(Company) is not responsible for the content of other sites linked to any or any of the Platforms and (Company) excludes all warranties and all liability for any loss or damage you suffer as a result of your use of such sites. .
(Company) is not responsible for the content of websites linked on the Platforms. Such links should not be interpreted as endorsement of linked websites by (Company) will not be responsible for any loss or damage that may arise from your use of them.

2.7 ACCEPTABLE USE You must
not use any of the Platforms for any illegal, improper or illegal purpose or activity. In addition, you must not use any of the Platforms in any way that causes or could result in:
• (Company) injury;
• any of the Platforms or services provided through any of the Platforms that will be interrupted, damaged or corrupted;
• A virus or malicious code to be placed on any part of any Platform;
• Crime or harm to any other person using any of the Platforms;
• (Company) if you or any other user of any of the Platforms violates any applicable law or regulation; or
• Damage to any person providing (Company) services in connection with any of the Platforms.
You are prohibited from:
• modify, translate, parse, decompile, reverse engineer, disassemble, or otherwise attempt to access the source code of all or any part of any Platform;
• create derivative works from any part of any Platform; or
• copy any part of any Platform (including relevant documentation) or commercially use, rent, charge, sell, publish, sublicense, distribute, transfer or otherwise transfer any part of any Platform.
therefore, you grant a permanent, worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, distribute, prepare and display derivative works of your content in connection with the Services in different media, including (Company)
(Company) also has the right to disclose your identity to any third party who claims that any content posted or uploaded by you to this website infringes their intellectual property rights or privacy rights.
(Company) will not be liable or liable to any third party for the content or accuracy of any content posted by you or any other user of the Platforms.
(Company) reserves the right to remove any posting you make on the Platforms if it considers that your post does not comply with the content standards specified in the “Acceptable Use” section above.
The opinions expressed by other users on the platforms do not represent the views or values ​​of (Company).
You are solely responsible for ensuring the security and backup of your content.

2.8 SEVERABILITY
If at any time any part of these terms and conditions is found to be invalid or otherwise rendered unenforceable by a court, court or other competent jurisdiction, this decision will not override or invalidate the rest of these terms and conditions. These terms and conditions shall be deemed modified by changing or cutting out the parts necessary to make them valid, legal and enforceable while maintaining their purpose, or, if this is not possible, by substituting another provision that is valid, legal and enforceable and gives equivalent. the effect on the intention of the parties. Any such invalid or unenforceable part or part may be separated from these terms and conditions, or the validity of such parts in any other jurisdiction will not be affected.

2.9 PRIORITY OF LAWS
If any part of these terms and conditions conflicts at any time with the laws of a jurisdiction in which you use the Services or Platforms, the laws of that jurisdiction will prevail, but only to the extent of such conflict.

2.10 TASK
You may not transfer, sublicense or otherwise transfer any of your rights under these terms and conditions.

2.11 APPLICABLE LAW
Local law prevails in any case

3. TERMS OF APPLICATION
The following additional terms apply to your use of the Application. The application is a free download source for (Company) customers. gray line has been developed to help you make the most of your gray line sightseeing experience.

3.1 ACCURACY OF INFORMATION
(Company) strives to ensure that the information contained in the Application is correct during download, but its accuracy cannot be guaranteed. If you are using an interactive map downloaded the previous day, please click the ‘Update’ tab to make sure you have the latest version. When such updates are offered to you by (Company), it is your sole responsibility to install updates to the App. You acknowledge that if you do not update the Application when prompted, your use of the Application may be adversely affected, and (Company) assumes no liability if you do not.

3.2 TIMINGS AND PRICES
The times and prices listed in the app are provided as a guide only. (Company) cannot be held responsible for changes in the opening hours or prices of third party visitor attractions. (Company) reserves the right to change tour times without prior notice when conditions require.

3.3 CHANGES OF THE ROUTE
(Company) reserves the right to deviate from the routes and stops specified in the Application if it is reasonably cautious.

3.4 TICKETS
To access (Company) tours, you must have a valid ticket. Owning the app does not generate a ticket or provide access to the tour.

3.5 SECURITY
For safety reasons, customers are required to sit while the bus is in motion. Whether on the bus or riverboat, please refer to the App only when it is safe.

3.6 RETURNS AND LIABILITIES
The application was developed as a client assistance and is provided in good faith. Details in the application cannot be guaranteed. (Company) cannot be held responsible for any problems arising from incorrect information contained in the application. If you have any doubts about the information contained in the app, please consult the (Company) staff for clarification.

3.7 DATA DOWNLOADS
Each interactive map requires approximately 10MB of data download (although each download may have more or less data). To minimize data costs, downloading interactive maps is recommended when a wireless connection is available. Once the interactive map is downloaded, no further data exchange is required unless you choose to access the Google / Apple map function. You are responsible for payment of all fees incurred as a result of your use of any Application, including charges imposed by your mobile service provider.

3.8 FEEDBACK
Please write to
info@bigline.com.tr if you have a request or complaint ACCESSIBILITY
Copyright © 2020, Gray line tr turizm inşaat araç kiralama paz.san.tic.ltd.şti.. All rights reserved.
Licensed under the Simplified BSD License
Unless required by applicable law or agreed in writing, the software distributed under the Simplified BSD License is distributed “AS IS” WITHOUT ANY WARRANTY OR CONDITION, express or implied. See Simplified BSD License for specific language management permissions and restrictions under the Simplified BSD License.